Webinar Recording

How to excel at customer care in 2021

Understand what your customer is talking about, where these conversations take place and what they are all about

Did you miss out on our latest webinar together with our partner Talkwalker? No problem! You can now watch the full recording and get direct impact for your own customer care project in 2021.

 

In about 50 minutes you will get a deeper understanding of what customer care is all about and how to establish an effective strategy to make your customers happier. This is what the webinar will exactly be about:

 

  • We discuss the difference between customer care and customer service

  • Present the four top issues to deliver excellent customer experiences

  • Give reactive and proactive tips based on real cases

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Customer care made easy!

 

Through Facelift Cloud's Unified Inbox, all  comments, mentions, questions, or conversations are directed to one central inbox. They can be quickly reviewed and prioritized using automatic tags or alerts. In turn, you can offer trust-based support to your users in real time.

 

Book your demo now